bd77 Privacy Policy

1 Introduction and Scope

bd77 is an online gaming and sports betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") applies to bd77's website, mobile application, and all related services. When you register, log in, or use any service on bd77, you are voluntarily providing your information and giving consent for it to be processed in accordance with this policy.

This policy serves as a supplementary document to bd77's Terms and Conditions and both documents should be read together. If you have any questions about how your information is used, please contact our support team.

This policy applies to all users aged 21 and above. bd77 does not collect or store personal information from anyone under the age of 18.

2 What Information We Collect

bd77 collects only the information necessary for the proper operation of the platform and the safety of its users.

2.1 Information Provided Directly by You

Information you provide during registration and account management:

Full name and date of birth
Email address and mobile number
Password (stored in encrypted form)
National ID or other government-issued document details for identity verification
bKash, Nagad, or Rocket number — required for financial transactions

2.2 Automatically Collected Information

When you use the bd77 platform, certain technical information may be collected automatically:

IP address and device identifier information
Browser type and operating system version
Page visit time and session duration
Data collected through cookies and similar tracking technologies

2.3 Transaction Information

Detailed records of deposit, withdrawal, and betting activity are stored in bd77's system. This includes transaction amount, time, method, and outcome.

3 Purpose of Using Your Information

bd77 uses your information for the following purposes:

To create and manage your account and to verify your identity
To process deposits and withdrawals — via bKash, Nagad, or Rocket
To ensure platform security and prevent fraud
To provide customer support — via live chat or email
To improve the user experience and refine platform services
To send relevant promotional information (based on your consent)
To meet legal obligations and resolve disputes

bd77 never sells your information to third parties for commercial purposes.

4 Sharing and Disclosure of Information

bd77 may share your information with third parties in limited and specific circumstances. In all such cases, only the minimum necessary information is shared.

4.1 Service Provider Partners

We work with trusted service providers for payment processing, identity verification, and technical infrastructure management. These partners are contractually bound to follow our privacy standards.

4.2 Legal Requirements

bd77 may be required to disclose information in response to a court order, government directive, or valid request from a law enforcement agency. In such cases, we will try to notify the user as much as possible, though legal restrictions may prevent this.

4.3 Business Transfers

In the event of a future business restructuring or merger involving bd77, user information may be transferred to the new entity. Users will be notified in advance, and the protections under this privacy policy will continue to apply.

bd77 never sells or rents your personal information to advertisers, data brokers, or unrelated third parties.

5 Data Security Measures

bd77 applies industry-standard technical and organisational measures to ensure the security of your information.

5.1 Technical Security

Data transfers are secured using SSL (Secure Socket Layer) encryption
Passwords are encrypted using an advanced hashing algorithm
Regular security audits and vulnerability assessments are conducted
Automated monitoring systems are active to detect suspicious activity

5.2 Access Controls

bd77 staff are granted access only to the information required to carry out their responsibilities. Strict internal policies are in place against unauthorised access to data.

5.3 Data Breach Response

If a data breach occurs, affected users will be notified as quickly as possible. Immediate steps will be taken to limit damage and prevent a recurrence.

6 Cookie Policy

Cookies and similar tracking technologies are used on the bd77 website and application.

6.1 Types of Cookies

Essential Cookies: Required to maintain login sessions and ensure the basic functionality of the platform
Functional Cookies: Help remember your preferences and settings, such as language or display choices
Analytical Cookies: Used to understand which parts of the platform are used most — this information is used to improve services

6.2 Cookie Controls

Non-essential cookies can be disabled by changing your browser settings. Please note that doing so may limit the functionality of some bd77 services.

7 Data Retention Period

bd77 retains your information for as long as it is necessary to provide services or meet legal obligations.

Active account information: retained from account opening until account closure
Transaction information: retained after account closure for the legally required period
Even after a request to delete an account, some information may be kept for a defined period to prevent fraud or for legal reasons

Once the retention period ends, your information is securely deleted or permanently anonymised.

8 User Rights

As a bd77 user, you have the following rights over your own information:

8.1 Right to Access

You may request at any time to know what information bd77 holds about you.

8.2 Right to Correction

You may request that any inaccurate information about you be corrected. Many details can be updated directly through your account settings.

8.3 Right to Deletion

You may request that your account and associated information be deleted. However, some information may need to be retained due to legal obligations or ongoing disputes.

8.4 Right to Object to Processing

You may request at any time that your information not be used for marketing communications. bd77 will act on this request promptly upon receipt.

To exercise any of the above rights, contact our support team via live chat or email. We provide support in Bengali and English, 24 hours a day, seven days a week.

9 Protection of Minors' Information

bd77 provides services only to individuals aged 21 and above. We do not knowingly collect any information from minors. If it comes to our attention that a minor's information has been submitted, that account is immediately closed and all associated information is deleted.

To learn more about responsible gaming and to keep yourself and your family safe, read bd77's Responsible Gaming Guidelines.

10 Third-Party Links and Services

The bd77 platform may sometimes reference third-party services. These third-party services have their own privacy policies, and bd77 is not responsible for how they manage information.

When transacting through payment service providers such as bKash, Nagad, and Rocket, the respective mobile banking provider's own privacy policy applies.

11 Policy Changes and Updates

bd77 reserves the right to update this privacy policy as needed. Users will be notified of significant changes via their registered email or through a notice within the platform.

Continuing to use the platform after a policy change means you have accepted the updated policy. We therefore recommend checking this page regularly.

12 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following channels:

Live Chat: Start a chat directly from any page on the platform — available 24/7
Email: [email protected]

To learn more about bd77, read our About Us page. For common questions, visit our FAQ section.